International shipping is by DHL, Registered Post or FedEx, depending on your location. Once your order is shipped you will receive an email with your shipping details and tracking number if available. Please note we cannot ship to PO Boxes internationally.
International parcels are charged at $20.00 AUD. This service is only available for the USA, UK, Ireland, Germany and Singapore and you can track your order at www.dhl.com This service usually takes 1-3 business days.
Registered Post is $20.00 AUD and is available for all other countries. While this service has no customer tracking, we are able to attain a proof of delivery. This service usually takes 7-14 business days. *Due to local delivery system and extensive customs processes, customers in Russia can expect their parcels to take longer.
In some cases the recipient's country may require customs duties or extra delivery fees. Extra charges are the duty of the recipient and are not covered by POL Clothing.
International parcels can take between one and four weeks to arrive (country dependent). Please only contact us with delivery queries after four weeks from the dispatch date.
During busy periods on the website, occasionally an item may be sold out at time of purchase. If you purchase an item that is sold out, you will be notified by email as soon as possible and offered a suitable replacement or full refund. Please allow up to three business days for funds to appear in your account if receiving a refund.